1. What we provide

ClearFitment lets your shoppers find products that fit a vehicle or other item they select, using fitment data you supply. It provides a search, a fit badge, a fitment table, My Garage, a results page rendered to follow your theme, importing and exporting of fitment data, and restore points for bulk changes.

We do not modify your theme. The app renders into containers of its own and writes nothing to your theme files.

2. What it costs

Three plans, sized by the fitment rows your store holds: Small up to 10,000, Medium up to 100,000 and Large up to 500,000. Small costs $10 a month, Medium $19 and Large $24. Each plan has a 30-day free trial and every feature; nothing is reserved for a bigger plan. A fitment row is one product that fits one vehicle. All the years of that vehicle count as one fitment row.

An import or a new fitment row can't take your store over its plan's limit. If your store is already over, you can't raise its total until you choose a bigger plan or delete enough fitment rows to get under your plan's limit. You can still edit, delete and export fitment rows, and import a file that doesn't raise the total. Restoring a restore point always works, even when it takes your store over. Your storefront keeps working.

Shopify bills you, not us. The subscription is handled through Shopify's own billing, appears on your Shopify invoice and is cancelled from your Shopify admin. We never see your card details. If we change the price, existing subscribers are not moved onto a new price without being told and given the choice to cancel.

3. Your data is yours

The fitment data you import, and everything derived from it, belongs to you. We store and process it only to run the app for you. We do not sell it, and we do not use one merchant's data to serve another.

You can export it at any time, as a CSV you can re-import here or take elsewhere.
Export keeps working if your subscription lapses. This is deliberate: your ability to leave with your data does not depend on you paying.
Every bulk change is saved as a restore point before it is applied. We keep the last 25 per store and drop the oldest as new ones are made. Restore points are for undo, not backup, so keep your own copy of anything you can't recreate.

4. Processing personal data on your behalf

This section is our data processing agreement with you. It applies where we process personal data about your shoppers, and it forms part of these terms, so you do not need to sign anything separate.

Roles. For shopper personal data you are the controller and we are your processor: you decide why the data exists, we hold it to run the app for you.

What we process, and it is one field. The Shopify customer ID, together with the vehicles that shopper saves. We do not receive or store shopper names, email addresses, phone numbers, postal addresses, payment details or order history, and the app requests no customer scopes. If a shopper is not logged in, their My Garage stays in their browser and never reaches us.

Only on your instructions. We process it to provide the app as described in these terms and as configured in your app settings, and for no other purpose. We do not sell it, share it, use it for marketing or profiling, or use one merchant's data to serve another.
Confidentiality. Anyone with access is bound to keep it confidential.
Security. Encrypted in transit and at rest, in a managed database reachable only by the application.
Sub-processors. Fly.io (application hosting), DigitalOcean (database), Cloudflare (edge delivery) and Axiom (application logs, used to diagnose faults). We will tell you before adding another, so you have the chance to object.
Where it is held. The United States. We rely on our providers' data processing agreements, which incorporate the standard contractual clauses for transfers out of the UK and EEA.
Shopper requests. We act on Shopify's customers/data_request and customers/redact notifications, so a shopper exercising their rights with you reaches us through the same channel, without you having to contact us.
Deletion. After you uninstall, Shopify sends us a deletion request for your store. When it arrives we delete your store's data, including every shopper's My Garage. We keep nothing to sell you later.
Helping you comply. Ask and we will give you what you reasonably need to answer a regulator or complete your own assessment.

5. What we ask of you

Have the right to use the fitment data you upload. Some catalogue data is licensed by its supplier, and that is between you and them.
Do not attempt to break, overload or reverse-engineer the service, or use it to store personal data about your shoppers beyond what the app collects by design.
Keep your Shopify account secure. Anyone with access to your admin has access to the app.

6. Availability

We aim to keep the service running continuously, but we do not offer a guaranteed uptime figure and you should not treat this as an SLA. If the app is unavailable, your storefront does not break: the widget simply does not appear, and your product pages, collections and checkout are unaffected. Planned maintenance that would be visible to shoppers is avoided where possible.

7. Ending it

You can uninstall at any time, from your Shopify admin, with no notice and no cancellation fee.

If your subscription lapses, your data stays intact. The app becomes read-only, so you can view and export but not import or edit. If you have been charged for a plan before, the storefront widget continues for 7 days and then stops appearing. If you have never been charged, for example because you cancelled during the free trial, it stops appearing until you choose a plan. No shopper sees an error.
If you uninstall, Shopify sends us a deletion request for your store and we delete all data for your store when it arrives. Export first if you may want it.
We may suspend or end service for a store that breaches section 5, or where we are required to. We will tell you why.

8. Liability

The app is provided as it is. Fitment data is supplied by you, and we do not warrant that any particular part fits any particular vehicle. The app shows what your data says. To the extent the law allows, our total liability for any claim is limited to the fees you paid for the app in the twelve months before it arose. Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

9. Changes to these terms

If these terms change materially, the date at the top changes and we will tell you through the app before the change takes effect. Continuing to use the app after that is acceptance; if you do not accept, uninstall and your data is handled as described in section 7.

10. Law

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction. If you are a business outside the UK this does not remove any protection you have under the mandatory law of your own country.

11. Contact

support@clearfitment.com